We are proud to report a 92.7% satisfaction rate in Quality of Work, Speed, and Communication. We are constantly looking for areas where we can improve and your insights help us maintain and enhance our service quality.
Share Your Feedback
We invite you to complete our short survey and share any comments you may have. To participate, please email us at feedback@argroup.co.uk. We will send you a link to the online survey.
Google Reviews
Your opinion matters to us and to others considering our services. We would greatly appreciate it if you could also take a moment to leave a review on our Google page for your nearest office:
Formal Complaints
Aitchison Raffety has a formal complaints procedure to address any dissatisfaction, whether it involves our services, a member of staff, or any other issue.
To request a copy of our procedure or to register a formal complaint, please contact us at complaints@argroup.co.uk. We are committed to responding as quickly as possible and addressing your concerns effectively.
Thank you for helping us improve and grow. Your feedback is invaluable to us.
Obtaining client feedback is an essential part of the improvement process and it forms a fundamental element of our Business Management System (ISO 9001:2015 certified).