Healthcare Testimonials

What our clients say about us…

“Since 1994 Aitchison Raffety has been advising The Practice and we have worked with the company in many aspects relating to our Medical Centre and Annex.  They have negotiated rent reviews with NHS Organisations over the years in often challenging circumstances. Taking our case to Appeal on more than one occasion with positive outcomes. Aitchison Raffety’s knowledge proved invaluable in our decision making process when we required advice in relation to property valuations, Heads of Terms in relation to Lease renewals, and sale and leaseback. Over the years their advice has been given with up to date knowledge of the particular issue. They have confidence in their understanding that it is the best advice given at that time, and all done with great professionalism.”

Fairbrook Surgery

“We have known Aitchison Raffety for the past three years. They have handled the valuation of two surgery premises for my Lender and now dealing with the commercial lease for the present practice premises. In addition, they have completed structural surveys for those practiced premises for the same practice premises. I would highly recommend Aitchison Raffety for the valuation and structural survey for commercial properties and commercial lease work. They are extremely professional and excellent in their work. Their vast experience in dealing with commercial property and exceptional professional advice helped me abandon my first project and in hindsight it was the right decision and certainly saved me a lot of financial stress. Aitchison Raffety has exceeded my expectations and it has been a pleasure to work with them.”

All Saints Medical Centre, London

“I have been very impressed with the service from Aitchison Raffety who assisted us on our new medical centre build.   They have always given good advice and responded quickly when contacted.”

Diane Marson, Cleevelands Medical Centre

“I have been a client of Aitchison Raffety for a number of years and have found them to be extremely helpful, efficient and effective in matters relating to my practice premises. They have a very good understanding of the GP property market and have manged to successfully appeal two successive notional rent

assessments resulting in a significant increase in our notional rent reimbursement. I have recommended their services to professional colleagues and friends who have been delighted with the service they have received. I shall certainly be using their services to market and sell my practice premises in the near future.”

Hilltops Medical Centre

“Aitchison Raffety were instrumental in helping us complete the sale of our GP surgery.  They were efficient, professional and I can’t recommend them highly enough.”

Ealing Park Health Centre

“Our Practice has worked with Aitchison Raffety for in excess of 26 years and I have personally known the company this duration of time with building a relationship with some key professional members of staff who are still in post.  Aitchison Raffety continue to be instrumental in supporting and negotiating on our behalf a new lease with our landlord.  They have provided us with drawing plans for any renovations as and when required as well as liaising with NHS England.

Aitchison Raffety have always supported us in a very professional manner over many years and we will continue to appoint their services.  We have every competence in their ability to deliver high quality professional services in their field and I would certainly have no concerns with recommending them.”

Bedwell Medical Centre

“I was very impressed with Aitchison Raffety’s knowledge and understanding of the health sector. They stepped in at the last minute and their work for us was key in presenting our proposals for co-location of health services into the Council offices. Not only did they have an excellent grasp of space planning but their previous experience of working with the health service was invaluable to us in our project.”

St Albans City & District Council

“Aitchison Raffety have been providing Octopus Healthcare with primary care real estate valuation and rent review advice for over 10 years.  During this time, we have established a strong and positive working relationship built upon the teams demonstrable knowledge and expertise within this specialist commercial market.  Their commitment, energy and drive to achieving our desired outcomes makes them an absolute pleasure to deal with.”

Octopus Healthcare

“We are a GP practice who engaged Aitchison Raffety to help us move premises. John Hearle and John Clark have been our professionals who have helped us through the process. We started the bid to move in 2002 and it has been a long and difficult path to finally moving in 2017. During that time we totally relied upon the excellent advice and support of John Clark. He explained everything to us and I have to say all his work has been exemplary. When other professionals made mistakes it was John who put them straight with clear and straightforward directions. During the final six months I got to know John well at our regular site meetings and I was fully aware of how he protected our interests at all times.   We would definitely recommend Aitchison and Raffety to anyone going through this process.”

Amwell Street Surgery

“A number of practices in Hertfordshire have appointed Aitchison Raffety to advise them on their premises issues, whether that be refurbishment of existing surgery premises, designing of new premises, acting as a monitoring surveyor or advice on exit liabilities of existing premises. Aitchison Raffety’s extensive knowledge of general practice premises that has come with many years’ experience and proven track record of completed projects and their approachable manner, mean that they are recognised as leaders in his field.”

East & North Herts and Herts Valleys Clinical Commissioning Groups

“We have used the services of Aitchison Raffety for many years and have been delighted with their negotiations with the District Valuer in securing improved reimbursement. We would highly recommend them to other GP Practices.”

Old Harlow Health Centre


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