Client Feedback

We are constantly looking for areas where we can improve. Obtaining client feedback is an essential part of this process and it forms a fundamental element of our Business Management System (ISO 9001:2008 certified).

We would be grateful if you would complete this short survey and add any comments that you may feel are appropriate.

You will need to obtain a password which would have been issued with your paper copy of the feedback questionnaire or you may email feedback@argroup.co.uk for the password.

Please click here to fill in the feedback form.

Aitchison Raffety have a formal complaints procedure and we take all forms of dissatisfaction seriously, whether involving one of our services, a member of staff, or where we have simply got something wrong.

Contact complaints@argroup.co.uk to request a copy of the procedure, or to register a formal complaint, and we will respond as soon as possible.